Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
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Michael Dilley
04/02/2026
5.00
Very good service! Oil change in 10 mins on short notice! The mechanic was able to determined the issue before it became a problem!
Stephanie Mazzitello
03/31/2026
5.00
I bought my car in Sept of 2025 and have had my oil changed there since the purchase. They found a transmission leak and went above and beyond to help me out and get it fixed at such a reasonable rate. The service department is one of the best I have ever delt with and I will bring all my vehicles here to get fixed. I feel like this is a place everyone should look to buy a car, the whole staff is amazing, kind and work with you not against you.
Blake Siebert
03/23/2026
5.00
They helped me purchase a great deal on a 2019 Ford Powrstroke and I haven't had any issues since I bought the vehicle. Great people.
Ethan Schultze
03/11/2026
5.00
I worked with curt and it was the best service and Easiest buying experience I’ve ever had. He was super helpful and worked with me to make sure a deal was made he even came in on his day off just to make sure I was taken care of I will 100% be going back here for future business with BEW RICHMOND AUTO MALL
Charlette Williams
03/03/2026
5.00
customer service was good definitely recommend this car lot. Kurt was a wonderful help !
Chad Petersen
03/03/2026
5.00
Good shop. Good folks. Great place to buy a truck.
Kieyonn Young
03/02/2026
5.00
Awesome customer service love curt he the best I recommend anybody seeing this go get you a car there and ask for curt
Jeremy Mcgrath
02/16/2026
5.00
I’ve had a great experience with this used car dealership and wanted to share. They helped me purchase a used Lexus that has been absolutely amazing — the whole process was smooth, straightforward, and exactly what you hope for when buying a vehicle. Customer service was top-notch, expectations were clear, and the transaction couldn’t have gone better. They’ve also helped me out with a couple other things related to a different car since then, and every time they’ve been just as helpful and professional. Big shoutout to Jake and the whole team for running such a solid operation. Great work, guys — thank you!
Kwn Fence
01/27/2026
5.00
if you need any work truck diesel, gas dually s go to new Richmond auto mall we being getting out 4 work trucks from there they have best customers service from desk,finally person,jake🙏 sale man curt🙏he being help us with all the sales mechanic 👍great work all the time they take 2 train in best value for train in great experience
Steve Ford
01/26/2026
5.00
They went above and beyond to help me buy my F250. Absolutely would buy from them again!!
